Terms and Conditions

Version: June 1, 2026

Article 1 – Identity of the entrepreneur

Company name: Atelier Het Blauwe Hof
Registered address: Noorderpad 28
Chamber of Commerce number: 42071822
VAT number: being processed
Email: karinblauwhof@gmail.com
Phone: 06-22919614

Article 2 – Definitions

In these terms and conditions, the following is understood to mean:

• Entrepreneur: Atelier Het Blauwe Hof
• Customer: any natural person or legal entity that enters into an agreement with the entrepreneur.
• Workshop: a creative activity organized by the entrepreneur.
• Custom product: a product that is manufactured or painted specifically according to the customer's wishes.
• Agreement: any agreement between entrepreneur and customer.
• 
  

Article 3 – Applicability

1. These general terms and conditions apply to all offers, quotations, workshops, sales, and agreements of the entrepreneur.
2. Deviations from these terms and conditions are only valid if agreed upon in writing.

Article 4 – Offers and quotations

1. All offers and quotations are without obligation, unless otherwise stated.
2. Quotations are valid for 30 days after the quotation date.
3. Handmade products are unique. Minor differences in color, finish, size, or material are not considered a defect.

Article 5 – Formation of the agreement

1. An agreement is concluded after written confirmation by the entrepreneur or as soon as the customer places an order and it is accepted.
2. The entrepreneur reserves the right to refuse orders without giving reasons.

Article 6 – Prices and payment

1. All stated prices include VAT. Payment must be made within 14 days of the invoice date, unless otherwise agreed in writing.
2. The entrepreneur may require a down payment for custom work.
3. In the event of late payment, the customer is automatically in default, and statutory interest and collection costs may be charged.

Article 7 – Workshops

1. Registration for a workshop is final upon receipt of payment.
2. Cancellation by the customer:

• more than 7 days before start: full refund;
• between 7 and 2 days before start: 50% refund;
• less than 2 days before start: no refund.

3. The customer may designate a substitute participant in consultation.

4. The entrepreneur reserves the right to cancel or reschedule a workshop in the event of insufficient participation, illness, or force majeure.

5. In the event of cancellation by the entrepreneur, the amount paid will be refunded or a new date offered.

Article 8 – Custom orders

1. The customer provides all necessary information in a timely and correct manner.
2. The client is responsible for the accuracy of provided names, dates, texts, photos, and other data.
3. Any errors in the final product resulting from incorrectly supplied data are at the customer's expense.
4. Changes during the production process may lead to additional costs and an extension of the delivery time.

Article 9 – Delivery

1. Stated delivery times are indicative.
2. Exceeding a delivery time does not entitle the party to compensation or dissolution of the agreement, unless caused by intent or gross negligence.
3. The risk of loss or damage passes to the customer at the moment of delivery.

Article 10 – Right of withdrawal

1. For standard products sold online, consumers are entitled to the statutory right of withdrawal of 14 days after receipt.
2. The right of withdrawal does not apply to products that:

• manufactured according to customer specifications;
• have a personal character;
• personalized or painted at the customer's request.

3. Custom-made products such as painted birth chairs, boxes, and other personalized items cannot be returned.

Article 11 – Complaints

1. Complaints must be reported in writing within 14 days of receipt of the product or after the completion of the workshop.
2. The entrepreneur will handle complaints within a reasonable time and strive for an appropriate solution.

Article 12 – Liability

1. Participation in workshops is at your own risk.
2. The entrepreneur is not liable for loss, theft, or damage to participants' personal property.
3. The entrepreneur is solely liable for direct damage resulting from intent or gross negligence.
4. The liability of the entrepreneur is limited to the amount paid for the relevant assignment or workshop.

Article 13 – Intellectual property

1. All copyrights and other intellectual property rights to designs, artworks, photographs, texts, and course materials remain the property of the entrepreneur.
2. These may not be copied, published, or used commercially without prior written permission.
3. The entrepreneur may use photos of completed works and workshops for portfolio, website, and social media, unless the client objects in writing beforehand.

Article 14 – Safety and conduct during workshops

1. Participants must follow the instructions of the entrepreneur.
2. Damage caused by a participant is at the expense of that participant.
3. The entrepreneur may deny entry to participants who disrupt safety or the atmosphere, without the right to a refund.

Article 15 – Force Majeure

1. Force majeure is understood to mean any situation beyond the reasonable control of the entrepreneur, including illness, fire, government measures, breakdowns, extreme weather conditions, and delivery problems.
2. In the event of force majeure, the entrepreneur may suspend or terminate the performance of the agreement without being liable for damages.

Article 16 – Privacy

The entrepreneur processes personal data in accordance with applicable privacy legislation. More information is included in the privacy statement on the website.

Article 17 – Applicable law and disputes

1. All agreements are governed exclusively by Dutch law.
2. Disputes shall be submitted to the competent court in the Netherlands, unless mandatory law provides otherwise.